Support

Based in Glasgow with over 20 years experience in the industry, we always endeavour to keep pace with new developments and first class customer service. With years of experience behind us, we can provide the best suited solution for your business and our training is designed to help a smooth implementation of your epos solution. Our service does not stop there however, we will always be your partner and will be there to help with ongoing support and training today and tomorrow.

Support & Maintenance

We are at your disposal to answer your questions and resolve your queries. After you go live with your new EPoS system we always assess the system performance and wait for your feedback.

With most installations there is inevitably a bedding in period, very seldom will a system be set up and perfect from the word go. It's important for you to know that at Alliance Till Systems we will not walk away once the installation is done - we are as present after the installation and you can be safe in the knowledge that you will benefit from our ongoing support.



 


 

Training

We are ready to assist you in your project. Our training is designed to help you integrate the solution in your business. We will always provide training prior to going live to ensure a smooth take off!

We understand no two businesses are the same, therefore we stand ready to assist you in your project. With years of experience behind us, we can provide the best suited solution for your business and our training is designed to help a smooth implementation of your epos solution.

Contacting the Support Team

If you are an existing customer looking to log a support request you can email us at support@alliancetillsystems.com.

For urgent support requests please call our office on 0141 332 6999, Monday to Friday 9am to 5pm, or 07891 855980 outwith office hours.



 

What our customers say

Toni Carbajosa

Rotunda Group
"Alliance Till Systems has provided excellent service since we opened our first restaurant back in 2011. As we have grown they have been able to meet and exceed our needs in every area required. We would highly recommend Alliance to any company."

Bryan Wilson

Glasgow Film Theatre
"We are so happy with the till system that we got through Alliance Till Systems. The set-up was quick and simple, the aftercare service has been excellent and any query we have had has been answered quickly. I would definitely recommend Alliance Till Systems to anyone looking for good products with fantastic service."

James Rusk

Rusk & Rusk
"I have nothing but praise for the efficiency of the service, from initial consultation to installation, staff training and after sales service. The system is simple for the staff to use, easily programmed, very reliable and perfectly suited to our requirements. Highly recommended."